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WeChat is popular social software in China with hundreds of millions of users. If you have products or services for Chinese customers, it is necessary to use WeChat as one of the online communication tools for customer service. Employees usually use WeChat for Windows, because it feels more comfortable transferring files and typing compared to the mobile version of WeChat.
Wish to keep track of your employees’ quality and efficiency of work when they provide customer services through online chat tools like WeChat? OsMonitor is the solution. OsMonitor can perfectly monitor WeChat for Windows by automatically capturing the conversations between employees and customers and saving them on your OsMonitor server. The boss can check these WeChat chat histories at any time, which are helpful for tracking the status of employees and customers. However, OsMonitor only monitors the WeChat for Windows version, which means that anything your employees do with their private WeChat on mobile phones is not under monitoring. So, you don’t need to worry if monitoring WeChat conversions can infringe their privacy.
If you want to monitor WeChat chat history, don’t forget to check the ‘Log WeChat Conversation’ option on OsMonitor server.

Please make sure that the employee computer is being monitored and WeChat is running on the employee's computer. At this time, all chats with the customer will be recorded. Boss can easily see all WeChat chats on OsMonitor server by looking at the ‘History View’.

Run the free 10-day trial version now and discover even more powerful features of OsMonitor.

OsMonitor is a powerful employee monitoring software that works on all Windows system, including Windows 7, Windows 10, and supports both 32 bit and 64 bit OS.

One of the main features of OsMonitor is screen tracking. The boss can keep track of all employee's computer desktops on his or her computer with OsMonitor, which allows the boss to view employee computer screens in real time, or look at the screenshots that are saved to the history database any time later.

The boss can see the latest activities on screens of all employee computers through OsMonitor server:

App usage tracking – you will know how much time each employee spends on each application during work time:

Monitor any employee's screen at any time:

You can click "Real-time screen monitoring" or zoom in on the screenshots:

Track the URLs visited by employees:

OsMonitor has far more powerful features other than the ones shown, get your free trial now and check them out!

Download OsMonitor Free Trial

How to block a USB Flash drive or Smartphone plugged on a computer in Windows 10?
Do you still need a group policy to disable USB drives？
How to find out what your employees are doing with USB Drives?
How can find which files were copied to a USB storage device?
How to show a custom alert message when a Flash drive is plugged in?
How to disable USB storage or Smartphone plugged on a computer?
These can be done in one click with OsMonitor software.

For companies whose employees are scattered around the world, if you want to monitor the computers of these employees, you can use VPS Hosting to run OsMonitor server. The way is: install the OsMonitor server on your VPS Hosting and input the dedicated Internet IP of the VPS Hosting in the OsMonitor client. If you need to check the monitoring, log in to VPS Hosting with the Windows remote desktop. The VPS Hosting must be a Windows operating system.

You can find the dedicated Internet IP in your VPS Hosting console. In the future, when you install the OsMonitor client, you just need to enter the IP address.

At this time, you can use the Windows Remote Desktop to log in to the VPS Hosting. Once you have logged in the VPS Hosting, it is as convenient as operating your own computer. Now you can download and run the OsMonitor server on VPS Hosting easily.

After run OsMonitor server and OsMonitor client, if you can't find any computer be monitored in the monitoring list. The reason is the VPS Hosting intercepts most of the TCP ports except for a few ports such as port 80 by default. You need to set it in the VPS Hosting control panel. Make sure the firewall allow TCP ports 7211, 7212, and 7213 go through.

The employee monitoring software is used to monitor and constrain the employee's computer activity. Employees’ access to websites, their chat content, Email content can already be obtained through OsMonitor, not to mention features like screen monitoring, daily software usage and time analysis and so on, which are enough for managers to grasp the working information of employees.

The information recorded by the keylogger is messy because each keystroke is recorded, many duplicate and useless contents are present, which is difficult for the administrator to read or use. Any ordinary person will not have time and patience to look through these messy contents.

The biggest problem with keyword tracking is the possibility of recording passwords entered by employees, which is very unsafe and unfair. The employee monitoring software does not need the key recording function at all, because it will make the staff scared, and once the data leaks, enormous risk can be brought. Managers themselves also bear moral and legal risks because they have their employees’ passwords.

The keystroke recording function will also be used by unscrupulous criminals, thus deviating from the original intention of employee monitoring software. This is why OsMonitor will never add the keylogger function.

Recently, the Global Employee Monitoring Software Market 2018 report has listed OsMonitor as a world-famous employee monitoring software with Symantec, SentryPC, BetterWorks.

Competitive Study of Global Employee Monitoring Software Market 2017 Based on Key Vendors: Symantec, SentryPC, BetterWorks , OsMonitor, WorkTime, Work Examiner, NetVizor, iMonitor EAM, InterGuard, Pearl Echo.Suite, Teramind, StaffCop, Veriato 360 and Trend Micro Worry

The report URL: https://askthereporter24.com/employee-monitoring-software-market-2018/

And the Whatech list OsMonitor on  Employee monitoring software market report too. The  report URL https://www.whatech.com/market-research/it/434886-employee-monitoring-software-market-growing-8-78-cagr-by-2023-according-to-new-research-report

About  Ask The Reporter 24

Ask The Reporter 24 is recognized as a pioneer and leader in social news, online professional content with high-quality user-generated contributions to inform our audience about what’s happening around the world.

Ask The Reporter 24 formed its roots in media as a daily hunt in Canada and the United States. But with the rise of the Internet, mobile technologies and social media, we recognized the media industry was changing and so Ask The Reporter 24 evolved into a modern media organization that is a technology company at its core. We set out to build a media business from the ground-up to be Digital First and social in nature, with proprietary technology as the backbone.

About Whatech

Passionate about presenting comprehensive coverage of global technology industry news
Dedicated to making every member's message reach its audience
Whatech is your global information technology and market research resource. News: up to date and informative.Every day we present fresh information about what's happening in the Markets and Technology. Whatech's news is fast-paced and comprehensive. Whatech supplier directory connects you with new products and services from the best technology companies.

OsMonitor will automatically analyze the application usage time and idle time of departments or exact employee.

Select the department or person and the time period from the list on the left. For example, we can see that on the picture below, the percentage of total idle time of “Default group” from 02/09 to 02/12 is 78%, and the percentage of the time using chrome is 4%. Application usage time means the window is at the forefront and there is movement of mouse or keyboard over time. If the window is minimized, it will not count. Idle time refers to the time when no operation of the computer is detected. Manager can customize how much time without operation should be determined as idle time.

Social media sites like Facebook, Twitter and Instagram are very popular and many people have much fun on them. However, some staff visit those sites during office hours and therefore led to low working efficiency. As a manager, you do not have time to go around and see what your employees are doing on their computers. OsMonitor can block social media websites and applications, and analyze websites access duration so you can find out how much time your employees have spent on each site. OsMonitor can notify you on the server when those sites are visited and send alerts to those employees who have opened non-business-related sites.
To use social media monitoring function, open “System settings for Client” on the upper left corner of server’s interface and click “Browser” tab. You need to enter URL of sites you want to block or windows title keywords which are included in social media applications’ windows.

Then open the “Management Strategy” for more specific settings. Tick “Show tip window on server when blocked” if you want to be notified when employees open non-business-related sites or applications. Tick “Send customized warning to client after blocking” and write your warning to warn the employees who violated, and tick “Send block reason to client automatically” to tell employees why they violated.

If you ticked “Show tip window on server when blocked”, a tip window like this will pop up on your server when undesirable sites are visited.

A tip window as shown below will pop up on your server if an application is blocked.

To analyze websites access duration, click the “History Data View” and open “Analyze websites access duration”. You can choose the time period and the group or exact employee from the list on the left to analyze.

With social media monitoring function, we believe that OsMonitor can help you to achieve an effective and comprehensive management, and the work efficiency of your employees will be improved.

From 10.0.50 release of OsMonitor, we added real-time monitoring function. For the versions before 10.0.50, users needed to set period of monitoring, for example, take a screenshot every 3 seconds, and the pictures will be saved on the server computer in jpg format for access.
In order to meet some users’ requirements, we added real-time monitoring function from version 10.0.50. Managers can monitor employee computers in real-time on their own computer via a LAN or the Internet. OsMonitor supports real-time screen monitoring of multiple employees computers at the same time, smooth screen, little bandwidth and low CPU occupation, and just like watching your own computer.
It is easy to begin real-time monitoring. Select the employee computer you want to monitor on the monitoring list or screenshot view, then right-click to select “Real-time Screen Monitoring”. As shown below:

After the click, the employee computer screen in real-time will pop up. You can select multiple employee computers to monitor at the same time.

Please note that you need to enable TCP 7213 port in the firewall of the server to use real-time monitoring. In most cases(99%), OsMonitor has enabled this port for you automatically. If you use special firewall or hardware that causes failure of real-time monitoring function, please manually set up your firewall of the server by allowing to enable TCP 7213 port.

With the remote desktop function of OsMonitor you can operate employee computer remotely and without confirmation, and control multiple staff computers smoothly at the same time. With this feature, the administrators can maintain their company's computers in their seats instead of going to the single computer. Words like remote control, remote assistance, remote monitoring and remote operation are familiar to us in today’s world, and LAN remote control software is brought into our view.

Generally, Win XP and later versions of Microsoft systems come with the Remote Desktop Connection feature, but as there are limits of number of computers connected, and the requirement of computer user name and password, many administrators abandoned the Remote Desktop feature of the system. For a number of employees set their own working computer's user name and password, it is almost impossible for administrators to ask each of them and get connected. Third-party remote control software have also been favored by many network administrators, however, screens of most remote control software are not smooth and easy to get stuck, and you need to know the computer user name and password and send a Remote Assistance request to start the connection. These are the things that annoy most administrators when using third-party remote control software.
Select the employee computer that you want to operate remotely on the server and click the Remote Assistance button.
OsMonitor Employee Monitoring Software started to perfectly support the remote control function from the 9.9.91 version on the advice of many network administrators. You can simply select the computer you want to operate from the monitor list in the server of OsMonitor, and right click to select "Remote Assistance". Or when you are checking the screenshot view of the employee computers and find violations, you can select this computer and click "Remote Assistance", then you can remotely control that staff computer. You can operate multiple employee computers at the same time. Remote screen is smooth and clear, just like operating your own computer. Operating employee computers remotely has greatly reduced the difficulty for administrators to manage the dispersed staff computers.
Currently on the market there are numerous remote monitoring software, and almost every once in a while it will launch a new remote monitoring software. OsMonitor Employee Monitoring Software has 8 years of developing experience and becomes an employee monitoring software with very complete function with the advice and support from our customers.