General Contacts - Wangya Computer Co., Ltd

 

Order & Payment Process Related Contacts (not for technical support)

  • OsMonitor software partners with 2Checkout, a trusted e-commerce solutions provider, to handle all payments securely. Should you have any questions or concerns regarding the payment process, you can contact 2Checkout directly for assistance.
  • (24/7 English phone support for online payment related issues.)
    2Checkout: +1 (650) 963-5701   +31 88 000 0008

 

Why Email is the Best Way to Contact Us

Since the outbreak of COVID-19, our employees have been working remotely. However, due to the different time zones around the world, it has become increasingly difficult for our staff to provide satisfactory voice support for global inquiries.

To tackle this challenge, we have implemented an online purchasing system for our OsMonitor software, which allows customers to follow simple instructions on our website to complete the purchase process. For any payment-related issues, our electronic payment partners have a 24-hour support hotline and email service to assist you.

Furthermore, as the OsMonitor software is designed to be intuitive and user-friendly, most customers do not encounter any issues when using it. However, in the event of any technical problems, explaining them over the phone may be difficult. Therefore, we highly recommend that you reach out to us via email for technical assistance. Rest assured that all emails will be promptly addressed, reducing our costs and allowing us to offer our customers affordable and high-quality software.

Thank you for your understanding and continuous support.