LAN
Monitoring Software
OsMonitor Monitoring Software Support
OsMonitor Help Document
Frequently
asked questions about OsMonitor
Q: What versions of Windows does OsMonitor support?
OsMonitor Server work on Windows 2000, Windows XP, Windows 2003,
Windows Vista, Windows server 2008, Windows 7
OsMonitor Client works on Windows 2000, Windows XP, Windows
2003, Windows Vista, Windows server 2008, Windows 7
Q: Can OsMonitor monitor ALL users on my network from one
location?
Yes, that is the purpose of OsMonitor. Once OsMonitor is
installed on each client on your network, you can view each PC
from your central log viewer on your PC. As long as you are on
the same LAN as the other PC's, you can view them with no
problem!
Q: Will the use of the OS-Monitor affect our normal LAN
activities and traffic?
The use of OsMonitor won't affect your normal LAN activities and
traffic. OsMonitor is a really small and efficient application.
It works quietly in the background and has been optimized to
minimize resource use.
Q: How to uninstall OsMonitor client?
If client properly connected to the server, please uninstall
client according to direction as follows:
1.Open the OsMonitor server, choose the client which you want to
uninstall, click right.
2.you can see the options, click "Close OsMonitor client, Don't
load on Windows startup next time"
3.That's OK.
If client not connected to the server, please uninstall client
according to direction as follows:
1. Type "Shift+ Alt +F" (or your setting hotkey), put into the
password, then "OK", OsMonitor default password is empty.
2. Uncheck "Load on Windows startup" option, then "save and
hide".
3. Type "Shift +Alt + F" , put into the password again.
4. Click "End", that's OK.
Q: Does OS-Monitor provide web based email monitoring? As
Outlook monitoring option is there in the trial version.
OsMonitor does not provide web based email monitoring, but you
can block web based mail according to direction as follows.
i. Click "Client system settings"
ii. Click "Browser"
iii. Select "Block URL contains string as follow."
iv. Enter the word "mail" in the list and click "Add"
v. Click "Save current group settings"
OsMonitor trial version is as functional as its full version.
You can monitor all emails via Outlook
Express or Outlook.
Q: Is there a way to monitor the URL’s visited with
Firefox or navigator?
OsMonitor can monitor the URL visited with Firefox but not
the navigator, the record of URL visited with Firefox can be
found and you also can learn URL visited through screenshots
when employees using the navigator. OsMonitor can monitor all
URL visited through Internet Explorer,
Firefox and Google Chrome.
Q:
Is OsMonitor detectable?
Can employees disable OsMonitor client?
It is possible to set OsMonitor to run in an invisible
stealth mode, then OsMonitor is virtually undetectable. When
OsMonitor is in the invisible mode, it will not show up even if
the user presses Shift + Alt + F. The only way to access or make
OsMonitor reappear is by pressing a series of secret key
combinations that you decide. Once the secret key combination is
pressed you will be requested for your OsMonitor password to
ensure that only you have access to the program. OsMonitor also
has the option to run in a visible mode, if you would like the
person to know that they are being monitored.
Q: Will OsMonitor slow down my computer?
OsMonitor monitoring software is a really small and
efficient application. It works quietly in the background and
has been optimized to minimize resource use. You will not notice
any decrease of performance of your computer. There is also a
wide variety of settings that you can adjust to improve
performance.
Q: The OsMonitor Server and Client are installed, but I
cannot view my employees’ computer.
Make sure you enter the correct IP or names of computer
installed with OsMonitor Server. If your Firewall warns you
about OsMonitor, please simply instruct it to allow OsMonitor to
run. If all the ways above have no help, you should restart your
employees’ computers. Maybe the firewall in your computer will
stop the connection between OsMonitor server and client, you
should add both the server and client in the trusted list. If
you don't know how to do it you can also stop or uninstall the
firewall first and after you tried the OsMonitor successfully
you can install it again.
Q: Is OsMonitor difficult to install and use?
OsMonitor installation is a self guided process that takes
less than five minutes. OsMonitor has a typical Windows
interface that is very easy to learn. OsMonitor on-line help,
tutorials and user guides are very extensive and easy to use.
Q: Can this be monitor through internet outside from my office?
You could use the Windows remote desktop connection software to connect with
your OsMonitor server.
If you encounter any problems in using of our software have any suggestion, feel free to email at support@os-monitor.com